I think, in theory, this is a
great idea, especially for those who would benefit from this service, but in
reality, I think it could become another story. Allowing curbside service at a
store that already has pedestrian and car congestion can turn into a nightmare.
On my last trip to Target, I saw
a car parked curbside (really, it was the middle of the road) with a driver at
the wheel and thought he was dropping someone off. When I came out of Target,
the same car was still there and finally left when the lady who was walking
beside me got in the van. Turns out he waited for his wife and made curbside
his park –n- wait.
Traffic in front of Target is bad
enough, add curbside service and come holiday season you’ll have angry, ugly
shoppers.
Will curbside service be offered
to the customer who orders a cheap $5 gift or will there be a minimum price
requirement?
The article also mentioned that
on-line retailer Sears recently added returns and exchanges to it in-vehicle
curb services. It’s bad enough being in a store, stuck behind someone in line
with no receipt, returning a 100 items… now we’ll be waiting behind them in a
car? I could just smell the trouble. Wait too long and the ugly, angry
customer/motorist will accidentally tap the person in front of them; a lawsuit
waiting to happen.
I think because of all the
inconsiderate people who park in the middle of the road (rather than curbside)
and because of all the people who think curbside is their parking spot and all
the people without a receipt, that curbside service should be at the stores
back for backside service.
I fear that with curbside service
the inevitable ugly news report will come, “Shoppers scrambled for safety when
shots were fired today during curbside service. Santa was heard to have
exclaimed ‘**** **** ****’ instead of Ho Ho Ho when his cap was blown off his
head; poor Santa, an innocent victim in a case of curbside service gone wrong.
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